I love everything about this company :) I’ve been a hair stylist for 15 years . When I wanted to make an investment in the most expensive tool for my profession, I am so happy I found this company. The transaction was smooth and their customer service was top notch ! I live in California and for years , I’ve been sending my shears to them for sharpening. I get it back within a week’s time . I get so many shears sharpened technicians walk into my salon to offer their services . I only trust Scissors Warrior, they never disappoint . Thank you !